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The 5-Minute Rule That Changed How I Work With Owners

How a Simple Mental Framework Helps Me Prioritize, Protect My Time, and Stay Strategic

In the world of property management, you’re always one text, call, or portal message away from chaos.

An owner wants a rent drop.
Another wants new floors this week.
A third wants to know why the lawn wasn’t cut yesterday.

I used to jump into all of it the minute it came in. Because I care. Because I want to be helpful. Because I thought that’s what leadership looked like.

But over time, I realized something had to shift.

Enter the 5-Minute Rule:

If a message, question, or situation will still be relevant five days from now, I give it real time and thought.

If it’s not? I don’t let it hijack my brain.

This doesn’t mean I ignore people or blow off small things. It means I sort requests into two lanes:

  • Lane 1: Strategic Moves
    Budget decisions. Rental pricing. Legal considerations. Portfolio growth.
    These get my attention, fast.
  • Lane 2: Reactive Noise
    Cosmetic tweaks. Owner panic over a single showing. Emotional decisions in the heat of a vacancy.
    These get perspective, not panic.

Why It Matters (Especially Now):

Real estate investment is a long game.
The owners I work with aren’t just landlords, they’re building wealth, one door at a time.

My job isn’t to be a task rabbit.
It’s to help them think clearly when the water gets muddy.

And that means I have to be clear-headed too.

Real talk: How five minutes can shift the entire day.

This Rule Changed the Way I Lead:

  • I don’t overreact to short-term noise
  • I prioritize conversations that affect the bottom line
  • I create space for long-term planning, not just fire drills

And the best part? My owners trust me more, not less because of it.

Real Example? Just Last Week…

We had a client worried that one showing didn’t result in an application. They were ready to drop rent.
We paused. Looked at the trends. Waited two days.
Five showings, three applications, and full-price approval later, they were glad they didn’t react emotionally.

Closing:

This business is personal. And yes, I want to help every owner feel heard.
But what they really need?
Someone who knows when to act… and when to pause.

That’s what the 5-Minute Rule gives me.
Perspective, power, and peace of mind, in 5 minutes or less.

Ready to partner with a team that leads with strategy, not stress?

📞 Call us at 804-491-3348 or visit www.rpmregions.com

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